Q. What kind of services does EldersChoice provide?
A. Our agency provides only 24/7 live-in non-medical services such as personal care, homemaking and companionship services. The agency also offers respite, hospice and dementia care.
Q. What other services does your agency provide?
A. EldersChoice services also include ongoing care coordination and case management services. These services help to support the quality of care for our clients. EldersChoice makes routine visits to all clients and caregivers to ensure the highest standard of care.
Q. Where do you provide services?
A. Services are available only in private homes or independent retirement communities.
Q. Do you provide services by the hour?
A. No. EldersChoice only provide 24/7 live-in care with one caregiver. We enable individuals to remain in their own home with one dedicated caregiver for up to three months. When the caregiver takes a break, a temporary caregiver is placed in the home. There is never a lapse in coverage.
Q. How does the cost of this service work?
A. Fees for services are based on a flat daily rate, not an hourly rate. Live-in care is very cost effective and there are no hidden fees.
Q. Do you accept health insurance plans or long term care insurance?
A. EldersChoice is accepted for individuals and couples who have long-term care insurance with an eligible home care benefit, although we cannot guarantee the extent to which our services may be covered. Medicare and other secondary insurances do not pay for non-medical services. EldersChoice can work with client’s family in support of eligible Veterans benefits.
Q. How soon can services start and how do I contact EldersChoice?
A. Services can begin within 24 to 48 hours after EldersChoice staff conducts a face to face assessment with the client. All potential clients must have a power of attorney, guardian or conservator. To get started, click on Locations tab and select the state in which the individual resides and fill out the contact form or call Paula Levitas at (717) 991-2742 in Pennsylvania, Andrew Weinberg at (443) 762-4676 in Maryland, Debbie and John Shulansky at (860) 888-3373 in Connecticut.
Q. What are my responsibilities for the caregiver?
A. As part of our case management and intake process, we make sure the living environment is safe and appropriated for both the client and caregiver. The client and/or family also should provide a private living space and food for the caregiver.